Despite the best preventative maintenance program, IT systems will experience failures. In addition, according to Murphy's Law, the failure of your systems will always occur at the worst possible time for your business. It is times like these when you need CPN.
Unlike many smaller companies, CPN guarantees priority emergency service response times to all its contract clients (clients covered by a CPN annual service agreement. See our pricing page for more information on Service Agreements). For non-contract customers, we typically provide same day response often within 4 hours or less.
At CPN, we use a Service Engineer for each of our contract customers. The Service Engineer is the person you interact with most of the time. This professional becomes very familiar with you, your staff, your IT systems and your business processes. Therefore, when an emergency arises, your Senior Engineer is the best person to diagnose and fix the problem.
This is just one of the ways CPN can serve your company, as it should be. IT support consultant is a valuable part of your company’s continued growth and survival. Should you rely on the profitability of your company and its survival on a friend of a friend? How about someone who was working in a retail store a month ago selling computers? Are you placing your company’s ability to conduct business in their hands?
You need a business that is going to respect you and your companies need to be able to conduct business without unnecessary interruptions and delays.
Please contact CPN to begin a Pro-Active plan for disaster recovery and Emergency Management so that we can help avoid unnecessary emergencies. |
